Terms & Conditions
Effective Date: [Date]
Welcome to Colour Lanka Tours. By accessing or using our website, services, or booking a tour with us, you agree to be bound by these Terms & Conditions. Please read them carefully.
1. Booking and Payment
- Booking Confirmation: Bookings are only confirmed upon receipt of the required deposit or full payment as specified in your booking confirmation.
- Payment Schedule: Full payment is typically due [number of days] before the start date of your tour. We accept payments via [list payment methods, e.g., credit card, bank transfer].
- Cancellation Policy: Cancellations must be received in writing. Please refer to our cancellation policy for information on any applicable fees.
2. Pricing and Inclusions
- Tour Prices: Prices are listed in [currency] and are subject to change without notice. Once confirmed, your price is locked in and will not increase.
- Inclusions: Tour prices include accommodations, guided tours, and other services as outlined in your itinerary.
- Exclusions: Tour prices do not include items such as personal expenses, meals not specified, travel insurance, and tips.
3. Changes to Bookings
- Changes by You: Any changes to your booking must be requested in writing and may be subject to additional fees.
- Changes by Us: We reserve the right to make minor changes to your itinerary due to unforeseen circumstances. In the case of significant changes, you will have the option to accept the changes or cancel for a refund.
4. Travel Insurance
We strongly recommend that all travelers purchase comprehensive travel insurance that covers medical expenses, trip cancellation, lost luggage, and other travel-related issues. Colour Lanka Tours is not liable for any costs arising from failure to secure adequate insurance coverage.
5. Health and Safety
For your safety and comfort, please inform us of any medical conditions or dietary restrictions when booking. We will do our best to accommodate your needs but cannot guarantee that all requirements will be met.
6. Responsibility and Liability
- Limitation of Liability: Colour Lanka Tours is not liable for any injuries, loss, or damages resulting from third-party services, travel disruptions, or events beyond our control, including natural disasters, accidents, or government actions.
- Personal Responsibility: You are responsible for following safety instructions provided by our guides and complying with all local laws and customs.
7. Use of the Website
By accessing our Website, you agree to refrain from any unlawful or prohibited activities, including unauthorized access to our systems or interference with our services.
8. Intellectual Property
All content on our Website, including text, images, and logos, is the intellectual property of Colour Lanka Tours and may not be used without permission.
9. Complaints and Disputes
If you have a complaint during your tour, please inform your tour guide or contact us at [Contact Information]. We will do our best to resolve the issue promptly. Disputes arising from this agreement will be governed by the laws of [Country].
10. Changes to Terms & Conditions
We reserve the right to update or modify these Terms & Conditions at any time. Any changes will be posted on this page, and the effective date will be updated accordingly.
11. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
Colour Lanka Tours
Email: info@colourlankatours.com
Phone: +94 767 117 730
Address: # D/6, Aruppola Flats, Kandy, Sri Lanka
Google Map: Review Here
