Privacy Policy

Last Updated: 2025-12-30

Colour Lanka Tours ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.colourlankatours.com ("Website") or use our services.

By using our Website or services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Website or services.

1. Information We Collect

We may collect and process the following types of information:

• Personal Information: Name, email address, phone number, and other details provided during tour bookings or inquiries.
• Payment Information: Payment details such as credit card information, securely processed by our payment provider and not stored by us.
• Travel Details: Information on travel preferences, tour dates, destination choices, and special requirements.
• Usage Data: Information automatically collected when visiting our Website, including IP address, browser type, and usage statistics.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Service Provision: To process tour bookings, respond to inquiries, and communicate tour-related updates.
• Personalization: To customize our services according to your preferences and travel needs.
• Marketing: With your consent, to send promotional emails or offers that may interest you. You can opt out at any time.
• Improvement: To improve our Website and services, troubleshoot issues, and analyze user behavior.
• Legal Compliance: To comply with legal requirements, prevent fraud, and protect our rights.

3. Sharing and Disclosure of Information

We may share your information with:

• Third-Party Providers: Trusted partners assisting in providing our services, such as payment processors or booking systems.
• Legal Obligations: When required by law, regulation, or court order, or to protect our rights and property.

We do not sell, rent, or trade your information to third parties for their marketing purposes.

4. Cookies and Tracking Technologies

Our Website uses cookies and similar technologies to enhance your experience. Cookies allow us to track usage patterns, remember your preferences, and analyze website performance. You can control cookie preferences in your browser settings.

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no data transmission or storage system can be guaranteed to be 100% secure.

6. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: The right to request copies of your personal information.
• Correction: The right to correct any inaccurate or incomplete information.
• Deletion: The right to request deletion of your personal data, subject to legal or contractual obligations.
• Objection and Restriction: The right to object to our processing of your information or request restrictions.

To exercise any of these rights, please contact us at info@colourlankatours.com.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law.

8. Third-Party Links

Our Website may contain links to other websites. We are not responsible for the privacy practices or content of third-party sites. We encourage you to read their privacy policies before providing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. When we do, we will post the updated policy on this page and revise the "Last Updated" date. Please review this Privacy Policy periodically for any changes.

10. Contact Us

If you have questions or concerns about this Privacy Policy, or if you wish to exercise your privacy rights, please contact us:

Colour Lanka Tours
Email: info@colourlankatours.com
Phone: +94 767 117 730
Address: # D/6, Aruppola Flats, Kandy, Sri Lanka
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